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Daily Work for Staff

The everyday work of running a special collections desk: finding requests, moving them through their queues, helping patrons, and keeping communication and billing up to date.

In this section​

  • Requests — browsing queues, opening and routing requests, bulk actions, and printing.
  • Users (Patrons) — searching, creating, and clearing patron records. (Coming soon.)
  • Communication — composing email with templates and working the outgoing queue. (Coming soon.)
  • Billing — billing accounts, per-request charges, and invoices. (Coming soon.)