Requests

A request is one patron's ask for one item. Requests move through queues as staff process them — most of your day is finding requests, working them, and advancing them to their next step.

In this section

Finding and viewing

• Browsing & filtering a queue

Working a request

• Opening & locking a request
• Editing a request
• Routing a request
• Cancelling a request

Working in bulk

• Bulk operations
• Batch processing
• Cloning a request
• Merging requests

Output and records

• Printing call slips
• Working with attachments
• Request history